GENERAL INFORMATION:

• This reservation request IS NOT CONFIRMED - it will only be complete once a reservationist has contacted you
• The full amount must be paid within 72 hours after reservation has been made
• Only credit cards and bank transfers will be accepted
• Rates include 14% VAT and are subject to change without prior notice
• RSA Senior Citizens: Persons from 55 years of age: special rates, subject to availability
• Check-in time 15h00
• Check-out 11h00
• Ferever Resorts will not be held responsible for the loss of any personal possessions, money or any other valuables at our Resorts
• Children under 3 years old are not allowed in the Hydro Spas
• NO PETS ARE ALLOWED
  

CANCELLATION CONDITIONS:

• Twenty one (21) days and less before check-in date, the full amount will be forfeited
• Forty (40) to twenty two (22) days before check-in date, 25% will be forfeited
• Forty one (41) days and more before check-in date 15% will be forfeited
• In cases of illness or from time to time the Resort may request a medical certificate to consider a refund
• When the full amount is refundable a 25% administration fee will be charged with a minimum of R50-00
• All applications for refunds (original documents) to be addressed to the RELEVANT Resort
• Deposits can be transferred to future bookings to avoid forfeiture

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